PRIVACY POLICY

Last updated: March 26, 2026

1. Introduction
IT Vision (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website: https://itvision-ks.com.

2. Data Controller
The data controller responsible for your personal data is:
Company: IT Vision
Address: Zagrebi str. 23, second floor, 10000 Prishtina, Kosovo
Email: [email protected]
Phone: +38349100602

3. What Data We Collect
We may collect and process the following categories of personal data:

a) Comments Data
When visitors leave comments on the site, we collect:

  • Data shown in the comments form
  • IP address
  • Browser user agent string (for spam detection)

An anonymized hash of your email may be shared with the Gravatar service. After approval, your profile picture may be visible publicly with your comment.

b) Media Data
If you upload images, they may contain embedded location data (EXIF GPS). Visitors can extract this data from images on the website.

c) Cookies Data
We use cookies to enhance your experience, including:

  • Saving comment details (name, email, website)
  • Login session management
  • Display preferences
  • Temporary cookies to test browser compatibility

d) Technical Data
Automatically collected data includes:

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and timestamps

e) Account Data (if applicable)
If you register on our website, we store personal information provided in your user profile.

4. Legal Basis for Processing
We process your data based on:

  • Consent – when submitting forms, comments, or accepting cookies
  • Legitimate Interest – for security, spam detection, and improving services
  • Legal Obligation – where required by law

5. How We Use Your Data
We use your data to:

  • Process and display comments
  • Detect and prevent spam
  • Maintain website functionality and security
  • Improve user experience
  • Respond to inquiries

6. Data Sharing and Third Parties
We do not sell or rent your personal data.

We may share data with:

  • Spam detection services
  • Hosting and IT service providers
  • Gravatar (for profile images linked to comments)
  • Authorities when required by law

Embedded content (e.g., videos, images, articles) from other websites may collect data independently and track your interaction.

7. Data Retention
We retain personal data as follows:

  • Comments and metadata: indefinitely
  • User profile data: until account deletion
  • Cookie data: varies (session to 1 year)
  • Technical/log data: up to 12 months

8. Your Rights
You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: [email protected]

9. Data Security
We implement appropriate security measures, including:

  • SSL/TLS encryption
  • Access controls
  • Regular security monitoring

10. International Data Transfers
Your data is processed primarily within your region. If transferred internationally, appropriate safeguards are applied.

11. Cookies
Our website uses cookies to ensure proper functionality and improve user experience. You can control cookies through your browser settings.

12. Third-Party Content
Embedded content from other websites behaves as if you visited those websites directly. These may collect data and track your interaction.

13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by the revised date above.

14. Contact Us
For any questions regarding this Privacy Policy:
IT Vision
Zagrebi str. 23, second floor, 10000 Prishtina, Kosovo
Email: [email protected]
Phone: +38349100602